Originally Posted by bobert24

I got an interesting letter today. Curious if anybody else got one similar. First of all, it's dated 1/15/19 (time travel, obviously). Apparently there was some confusing wording at some point about earning 2X miles with the plat card at restaurants and gas stations. They just wanted to clarify. Simple enough.

Here's the confusing thing: it's addressed to one of my relatives who gets mailers but has never applied for their own card. It's regarding a Plat card for this person (complete with the last 4 digits of the card and everything). No one in my family has ever had a card with those last 4. Those digits also don't match any mailers we've received within the past 3 years, or an AA account, or anything else I can think of.

The obvious first thoughts are: 1. identity theft and 2. Citi's attempt to get rid of confusion led to them creating even more. But it can't be ID theft, because it would be impossible for this person to get a credit card. So all I can think is that Citi's IT messed up somewhere. Just curious if anybody else got a similar letter, and if it was as confusing/impossible as mine.