Received this from Orbitz:
Your booking xxxxxxxxxxxxx has been cancelled by Malaysia Airlines (MH). This is due to an error where incorrect First-Class fares were created and published on Orbitz by Malaysia Airlines (MH).
Malaysia Airlines will be providing you with the following:
1. A full refund of your cancelled ticket; and
2. ONE (1) complimentary return ticket, single sector (point-to-point) on Economy Class originating from Kuala Lumpur (see destination list below) valid only on Malaysia Airlines operated flights (inclusive of taxes and fuel surcharges).
The complimentary ticket offer is non-transferable and only applicable to booked/ticketed passengers affected. Subject to MH terms and conditions, and blackout dates.
The full list of applicable destinations are as follow:
MALAYSIA: Alor Setar, Johor Baru, Kota Baru, Kuantan, Langkawi, Penang, Kuala Terengganu, Kota Kinabalu, Bintulu, Kuching, Labuan, Miri, Sibu, Sandakan, Tawau
ASEAN: Bangkok, Bandar Seri Begawan, Jakarta, Bali, Hanoi, Phuket, Medan, Manila, Phnom Penh, Yangon, Ho Chi Minh, Singapore, Surabaya
ASIA: Guangzhou, Chongqing, Fuzhou, Haikou, Hong Kong, Nanjing, Beijing, Shanghai, Taipei, Xiamen, Bangalore, Mumbai, Colombo, Dhaka, New Delhi, Hyderabad, Jeddah, Kathmandu, Chennai, Incheon, Osaka, Tokyo
Customers are advised to write in to
[email protected] or contact Malaysia Airlines 24 Hours Customer Support Center at 1300-88.3000 (Within Malaysia) or +603-7843-3000 (Outside Malaysia) for further information on the above.
On behalf of the team at Orbitz, we sincerely apologise for the inconvenience caused.