Old Jan 14, 19, 2:28 pm
Join Date: Aug 2014
Posts: 1,802
Originally Posted by Tafflyer View Post

Well, the T&Cís when logged on have not changed, did support changes to return bookings after the outbound had been flown and I was succesful in making such changes. I do not consider myself lucky being able to make changes that were obviously intended to be allowed just because internal BA information was contradictory. The internal memo is useful for customers now wishing to make these changes, I hope the public T&Cís are amended to reflect this and that nobody else has the hassle that I did making changes.

Happy to also hear that upgrades to existing bookings are possible. The website banner does not however state that this applies to all existing bookings but only to TA bookings. Can you confirm that internal guidelines apply to all existing bookings.
Yes intended to be allowed as of today clearly someone changed them early online was my point which again you are missing.
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