Originally Posted by
prometa
Others have reported that after a certain number of complaints, the ETCs will stop.
That could be me, I haven't gotten an ETC for over a year. I am so sick of the lousy wi-fi that I now rarely use it. Recent SFO-IAH flight I did actually TRY to use it and it was ridiculously bad and I did indeed get a refund. I see it now as more hassle than it is worth.. Plus my work tends to need robust internet speeds and you not going to get that in the air (at least not yet).