It feels like DL is investing heavily into its web design in an attempt to appeal to millennials.
As a millennial, I think the app works perfectly fine. I don’t have enough time in a day to admire a website. The only thing missing is that I want them to keep the change/cancel experience in-app so that I can avoid their website completely.
Last edited by 3Cforme; Jan 14, 2019 at 3:10 pm
Reason: deleted image - space