Originally Posted by
Some person
I wonder what compensation these people are entitled to under Regulation 261/2004.Somehow I doubt that "all reasonable measures ha[ve] been taken" if Ryanair can't be contacted until the next morning and then only offers a bus ride which takes 22 hours, although the original weather-related reason seems to have been something extraordinary.Rather than offering hotel rooms and food, it sounds as if Ryanair made themselves unreachable. Also, some of Ryanair's passengers might not have had the assets to pay for a hotel using their own money, so some of them might not have booked a hotel room for that reason. Somehow, I doubt that Ryanair can get away from the obligation to provide hotel rooms and food by confusing the passengers about what they are supposed to do. Is a cash amount due in this situation, and if so, how is the cash amount to be determined?Is a direct flight a higher class of travel than a flight to the wrong airport followed by a 22-hour bus ride?
What i know is that the Minister of transportation ordered charted Aegean flight to pick them up next day.
Not to mention that Thessaloniki airport was fully operational that day.