Asia Miles bogus upgrade waitlist
My flight CX885 LAX to HKG upgrade was unavailable upon booking so they said to add to waitlist and once it opened up id be automatically confirmed. Other agents then said oh you should keep calling instead of waitlisting. So I waitlisted and kept checking EF and saw several J seats open. Called today to check and the agent said you are on waitlist and will be SMS notification when available. After I asked her to check other dates. She said oh actually your flight has upgrades available and processed the upgrade. What the heck? What is the point of a waitlist then?