Originally Posted by
ftrichard
I get a greater feeling that the root cause of many missed stays or incorrect points lies with the hotel itself rather than the IT mangling a correct post.
That doesn't explain the growth in issues, including with the posting of stays at pre-merger Marriott properties. I've three posting failures since the merger and all the properties were from the Marriott side. There was no change made to their property management systems, so there's no cause for an increase in problems.