Originally Posted by QED99

Cannot speak well of the Cathay Dragon check-in staff at PNH. I was flying PNH-HKG-PVG on Cathay, then PVG-HEL-LHR on Finnair two days later. The Cathay check-in staff at PNH were not well trained on TWOV. After 20 minutes of wasting time, some dude appeared and he confidently announced to us all that I would have been eligible if I had been flying PNH-PVG direct but as I was going via HKG, it was not possible. They wanted to check me to HKG only (which would have been tight as I had a checked bag) but they finally relented and checked me through to PVG. No issues on arrival in PVG (no help from Cathay either).