Originally Posted by
The _Banking_Scot
The lounge was very busy and was told there was a queue to check in but I grabbed some afternoon tea and waited my turn.
After about half an hour I was just about to ask about how my position in the queue was progressing when the lounge agent came up. He welcomed me back and thanked me for my loyalty and for waiting.
Often it could be one single person taking up a long time to check in at Conrad's EL. And I don't mean to generalize, but it is pretty much always Western guests who do this, negotiating for this and that. Last summer, I waited probably >15min while this European guy hogged up the lounge check-in desk before I gave up and headed downstairs to check in at the lobby. When I returned ~10min later, the guy was still there nagging the EL lady. This really gets out of hand sometimes.
Last month, there was again a similar situation developing at the EL. The difference was that, as soon as we arrived, another EL lady took charge by having me take a seat by the window, bring out drinks and then having my check-in processed over the course of ~20min while she went back and forth and we sat windowside without ever having to go to the check-in desk.