Originally Posted by monkeybizness

My annual fee hit on 1 Dec. Statement closed 15 Dec. I used $300 travel credit on 16 Dec, and requested a downgrade on 6 Jan. I haven't seen my $450 fee refunded yet. I understand I am in the 40 day window for a fee refund.

Should I expect it all to be refunded? Just $150, since I already used $300 credit? The guy on the phone wasn't very nice about it and said "the travel credits already used would be taken into consideration when considering refunding the fee."

When you see a fee refund, how soon does it typically come after the downgrade? immediately? End of billing cycle?