Originally Posted by
Ldnn1
I won't mention that, but I might just add a positive note that many other airlines do this too - including low-costs - so I wouldn't really see it as a reason to devote oneself to BA.
Regrettably I have been travelling with other OW partners to visit my ill mother and grandmother who passed away on separate trips. The first charged me the change fee, the second I'd actually paid a higher fare for greater flexibility, but that still involved a small change fee which wasn't waved. I did have to spend nearly an hour on the phone when I was shifting flights for a 2nd time which were supposed to be free at that stage. Thankfully the call centre person persevered and I eventually understood the fare rules I'd purchased after a couple of chats with her supervisor. Not really the thing I wanted to be doing with my time, but hey ho.