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Thread: Traveling with Pets on UA (In-Cabin -- not ESA)
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Old Jan 10, 2019 | 4:13 pm
  #6  
seanp7
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Originally Posted by BOISJC744
I finally got an agent to dig into things, and apparently an in-cabin pet on your PNR inhibits CPU eligibility/processing.
Yes flying today for the first time since the policy change. No CPU icons or processing for this 1K. Online / app check-in not possible as others have reported. Checked in at Premier line, agent was friendly and added the Neon tag.

Incidentally, after the manual check-in:
a) I can’t check-in on the app or change seats. So it’s not like the manual check-in clears the restriction.
b) I was auto added to the Upgrade List (however it’s full &#128553

The flight is now delayed 90 mins which is exactly what I didn’t want to happen so just hanging outside with the pup. Can’t SDC obviously so pet travelers keep that in mind too.
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