FlyerTalk Forums - View Single Post - St Regis New York City NYC [Master Thread]
Old Jan 10, 2019, 3:55 pm
  #295  
controller1
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
We're arriving for a 5-night stay in May. Hopefully, what some posters are calling service lapses are just outliers somewhat related to the mid-December IT switchover and the Christmas rush.

We also had a 5-night stay this past August and the service levels were flawless.

@bhrubin, you're going to have to add "and St. Regis NYC" after "Ambassador Program" in your signature!

Last edited by controller1; Jan 10, 2019 at 4:01 pm
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