FlyerTalk Forums - View Single Post - Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift
Old Jan 10, 2019, 3:05 pm
  #309  
Dr. HFH
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Originally Posted by Robbie0129
except cathay clearly says they will only honor this ticket if you dont make any changes.
Originally Posted by Robbie0129
I called HK headquarter three times already, they say this is a special case, so any changes means repricing.
This is standard for error fares which are honored.


Originally Posted by ermen
i can't see how CX can deny passengers the change without repricing

its part of the original contract and they have chosen to honour it.. its not as if they came out and said we will cancel the original contract and / or renegotiate some terms...

so it should be read in its entirety in my view..
CX's voluntarily choosing to honor the fare is not the same as any type of legal obligation to honor it. Remember, for tickets controlled by USDOT regulations, CX can simply choose to refund your ticket now that everyone agrees that it was a mistake.
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