FlyerTalk Forums - View Single Post - Upgrading using points from Business to First
Old Jan 10, 2019 | 9:53 am
  #11  
jamienbaker
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Originally Posted by DYKWIA
If there is no Z availability, then you won't automatically get upgraded. They will allow the flight to go with empty seats.

However... if there are seats, you can upgrade at the airport using points. Just ask at check in. Even if there are seats at this point, they still may say no - as they may fill them before departure. So, you'd then need to ask again in the lounge, and finally at the gate.

I believe [MENTION=592613]m3red[/MENTION] has had this a couple of times. He's only be able to upgrade at the gate, so missed out on the F lounge at DXB.
Very helpful. So it sounds like it may occur on the battlefield at JFK. I'm planning to use OLCI and actually flying in on Delta (same terminal), so probably won't be visiting check-in. I'll try at the lounge and again at the gate. At least it doesn't matter on the ground at JFK since the lounge commingles the classes, if I recall. Please correct me if wrong.

Many thanks - Jamie
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