Originally Posted by
whooperatw
Looking at using my AMEX Reserve cert and noticed that the terms haven't been updated to align with the new first class fare buckets - specifically the terms and search engine still only look for A or I class, when Z is now the lowest class. Has anyone called in and been successful in getting them to book into Z instead of I only? This increased the fare several hundred dollars versus being able to use Z (old A).
Why would they need to make a change?? Both A and I are one-up from the lowest levels (G and Z). Nothing has changed there. You will pretty much never see a case where there is G/Z availability, but no A/I fare availability. Don't think you understand how the fare buckets work.