FlyerTalk Forums - View Single Post - BA Gold Upgrade Voucher Discussion and Wiki Thread
Old Jan 10, 2019, 7:50 am
  #223  
KARFA
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Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
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Archived version of terms and conditions, see post 6 for current version.

Terms and Conditions (as of 13 October 2017)

1. 1 x Gold Upgrade for Two voucher can be earned by Gold Members when they earn 2,500 Tier Points and 2 x Gold Upgrade for One vouchers can be earned when they earn 3,500 Tier Points. Gold Upgrade vouchers are a single cabin class upgrade available on a single or return booking. For example:
  • Euro Traveller to Club Europe
  • World Traveller to World Traveller Plus (where fitted on the aircraft)
  • World Traveller to Club World (where World Traveller Plus is not fitted on the aircraft)
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
  • World Traveller Plus to Club World
  • Club World to First (where fitted on the aircraft)
2. Gold Upgrade for Two vouchers can be used for up to two travellers on the same reservation, or a single traveller, but cannot be divided and when used, cannot be used again. Existing Gold Upgrade for Two vouchers awarded to Members' accounts also cannot be divided.

3. Gold Upgrade vouchers must be booked within 12 months from the date of issue.

4. Gold Upgrade vouchers can be used in conjunction with any published fare sold directly by British Airways, including Reward bookings. However, it excludes group bookings and those sold as part of a packaged holiday. Gold Upgrade vouchers may be used in conjunction with eligible industry or agency discounted fares only.

5. Gold Upgrade vouchers cannot be used in conjunction with any bookings that have already been subject to an upgrade (Avios points for Upgrade or Gold Upgrade vouchers), or any other promotions/offers.

6. Rules of the ticket are governed by the original fare paid. In the case of Reward tickets, Standard Redemption Rules apply.

7. Gold Upgrade vouchers are available for British Airways and franchise operated flights only. Partner and codeshare flights are excluded.

8. Gold Upgrade vouchers cannot be applied to a booking containing any carriers other than British Airways.

9. To upgrade a new Avios points booking please go to Ba.com or contact your Service Centre, or to upgrade an existing Avios points booking please contact your Service Centre. To upgrade a new paid booking please go to Ba.com or call your local Service Centre. Gold Upgrade vouchers cannot be redeemed at the airport.

10. When a Member books Gold Upgrade vouchers direct with British Airways the Member must pay for the ticket, but is permitted to give the ticket and upgrade to someone else. When a Member books through a travel agent, the Member must also travel on the itinerary.

11. The Member and/or those travelling using Gold Upgrade vouchers will be personally responsible for any tax payable by them as a result of this offer.

12. Gold Upgrade vouchers are not an entitlement to travel and are subject to Reward capacity restrictions.

13. Cancellations: If you cancel your upgraded booking, the rules of the original ticket apply. If a cancellation is made more than 24 hours before departure, your Gold Upgrade voucher(s) will be reinstated, provided the Gold Upgrade is within its 12 month validity period. If a cancellation occurs within 24 hours of departure, the Gold Upgrade voucher(s) will be invalid for further use.

14. If using your Gold Upgrade voucher(s) on an existing booking and your ticket has already been issued, it will take 24 hours to re-issue the ticket.

15. Infants: If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.

16. Household Accounts: Any Household Account member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another member of the Household Account. Household Account members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account.

*Standard booking lead times apply for your area. Members are responsible for paying additional taxes, fees, charges and airline surcharges.
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