Originally Posted by
Kimsbrand
Excuse me but I strongly disagree. As you can see in this thread, not disclosing the RA criteria creates confusion, frustration and anger among IHGs most loyal customers. I really don‘t see the value in it.
btw: Got a negative response as well...
Not at all the most loyal. By far the majority here game the loyalty programs so they can keep top tier in as many as possible. They are the ones who get frustrated - they are the least loyal but still want the glory. IHG ignores that nonsense and retains the air of mystery. Clever.