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Thread: 24-hour cancellation + early bird
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Old Jan 9, 2019 | 9:37 pm
  #11  
hkcj
15 Years on Site
 
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 475
Originally Posted by justhere
No, Southwest doesn't agree. Their customer service policy simply allows you to get a refund of an optional fee if you are refunding within 24 hours of booking. And I'm not defining what's part of a reservation (and I'm really talking about the ticket because if all you have is a reservation, there's nothing to refund), the DOT does.
This is what I was looking for. If it's in another regulation, I have no complaint.
Last edited by hkcj; Jan 9, 2019 at 9:41 pm Reason: Wordsmithing
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