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Thread: Good customer service on a change fee waiver
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Old Jan 9, 2019 | 11:00 am
  #3  
reeg2
 
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
They still take good care of frequent travelers, in my experience. I've had a few situations where they've waived fees that they certainly didn't have to...
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