Hi all,

Asking for a friend:

We were told on Monday that there was plenty of points availability at the Ritz-Carlton Naples. We tried to book last night and there was no availability, at all on the 22nd and 23rd of Jan. We know that the system was down for some time so were wondering if this is just a glitch or if there is some other issue.

Now interestingly, there is no availability even for a cash booking, so has a conference suddenly come in and swept the availability, or is this a temporary error?

Thanks all,

M