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Old Jan 8, 2019 | 4:47 pm
  #5  
Kobetraveller
10 Countries Visited
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5 Years on Site
 
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Originally Posted by markis10


You get lounge access as a plat to the new lounge on Level 65 which is on a soft opening at present, and breakfast is on offer in the lounge or at Cafe Swiss or Kopi Tiam.



Good to hear that the new Executive Lounge is open. I will update my posting on the 2019 Renovations thread.

I dealt with the Assistant Manager Loyalty from KL and found her to be very helpful. I also found this hotel to be extremely busy. Would like to try it again with the new Lounge. I met the Executive Lounge Manager who was based in the Lobby during the renovation and she was very friendly.



Self-check in machines in Lobby. A few staff were available to help at both check in and check out while I was there. Otherwise, as a first timer I might have struggled a bit.

Last edited by Kobetraveller; Jan 9, 2019 at 3:15 pm
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