Question:

Had a nice, eh "discussion" with the guardians of the RCC on Thursday. I was travelling ORD-YUL on UA Express. Let me into the lounge (UGS) but denied me drink chits. I asked them about this and they reluctantly gave me two as "a special one-time exception." (Boy do I hate it when they say that.) I asked for a supervisor to clarify the policy, because if I'm not entitled, I don't want them (screw 'em, I say). They were trying to contact a supervisor and I waited as long as I could but I had to catch my flight (amazing - a UAX flight actually left on time from ORD!!)

Does anyone know the answer?