Originally Posted by
PatongPilot
Its obviously not ruining an otherwise perfect F experience, but as mentioned before, I am very used to ME carriers or SQ, and I never had to press the call button, because the FA tend to be very attentive.
This seems not to be the case at LH, from what Ive heard here in this thread so far.
Maybe LH isnt the perfect First Class product for me then, because I like the very attentive treament, nevertheless I dont think its my fault, that I have received a shortfall in service.
I think its very reasonable to expect that in First Class, you could expect a FA to be present at some point, when your lights have been switched on 30 minutes ago while the rest of the cabin is still sleeping.
Yes, I could have pressed the call button, however when travelling in First Class, I expect a more attentive treatment.
I dont have a problem at all with going to the galley and ask for something, and I dont see this as a huge part of the service shortfalls here, the worst part and what I wanted to adress here was definitely the situation in the galley.
I agree you’ve had a terrible experience due to the result of an unusually bad crew.
To to be honest, I’ve also done countless SQ F flights, and I have to press the call button on SQ way more than on LH (though they’re much quicker to come when you do press it!) It’s different styles, one not difinitevely better than the other, and as you’ve said it comes down to personal taste.