FlyerTalk Forums - View Single Post - Baffling customer service experience at check-in (Fresno / FAT)
Old Jan 8, 2019, 10:26 am
  #11  
OskiBear
 
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
It seems that AA does have the practice of limiting ticket sales at certain smaller airports. I recall this because I need to do an in-person ticket recently by exchanging some VDB vouchers. To avoid a trip to LAX, I was looking at other local options and was curiously reviewing each of them.

As an example, the Santa Barbara (SBA) airport info shows:

Ticket counter

Main Terminal
Daily: 4:30 a.m. – 6:30 p.m.
Future ticketing: 9 a.m. – 11 a.m.
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