FlyerTalk Forums - View Single Post - Alaska Airlines flight diversion leads to a 30-hour nightmare for passengers
Thread: Alaska Airlines flight diversion leads to a 30-hour nightmare for passengers
View Single Post
Old Jan 7, 2019, 10:49 pm
  #9  
rustykettel
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Originally Posted by jsguyrus
AS is going to need to work on East coast diversions. The problems at Buffalo are understandable, what is not understandable is flying them back to BOS and having them wait 12 hours there.
Sounds like they were waiting for a rested crew. Either the original one, the comandeered BNA-SFO crew, or another rotation. At least returning to the origin allows some to cancel their trip or reschedule it and AS ground staff to (theoretically) assist pax.
rustykettel is offline