Moderator: Hyatt, American Express; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
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Once armed with the CI PNR you can also do it on the web site, although you may have to enter both your first and middle name in the name field, i.e. LAST for your last name and FIRSTMIDDLE together. It's possible this is only available within some number of days before the flight, even in J, but I forget, it's been a while since I last did this.