Originally Posted by
Mister Nice
If the online availability is in fact wrong , then what happens to someone who books a last minute suite and shows up to the hotel ?
AFAIK, SPG never systematically identified the eligible suites (select standard suites) by property (not by count, nor declared room type/floor/view). Not every suite was part of the upgrade pool. They never identified standard free night award room types/counts, either. You can learn to live with these ambiguities or find another program.