FlyerTalk Forums - View Single Post - Upgrade policy T&Cs - hotel choosing not to upgrade to suites?
Old Jan 7, 2019 | 7:16 am
  #12  
hockeyinsider
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
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Originally Posted by Kacee
This was just addressed w.r.t. another property in another thread. Properties are not allowed to exclude suites from the upgrade pool. https://www.flyertalk.com/forum/marr...osta-rica.html. The issue is getting Marriott to crack down if you're not Gary Leff and/or don't have David Flueck's direct dial.
David Flueck, senior vice president of loyalty <[email protected]>
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