Originally Posted by
lcylocal
I feel a little bad being critical of this point as I think there are some good things in this list as a whole.
But a little suprised about this one:
- It is surely just a reminder about lack of preparedness for the snow chaos last year;
- I would hope most of this investment is now in place given we are now back in winter and there has been months to learn lessons (this could be just an issue with the tenses here, and this has already happened);
- BA could have been more honest at the time that they didn’t have enough kit when IIRC they were very quiet and somewhat pressing the blame on HAL. And in doing so should have paid EU compensation claims with many less quibbles (I believe they have now lost their argument about extraordinary circumstances now in court so claims should be being paid?)
I'm with lcylocal that this point may come back to bite BA on the arse in more ways than one...
But for the highlighted bit, is that correct? I was hit by 'slushmaggedon' in Dec 17, when BA57 was cancelled just as I pulled up at T5, with not a snowflake in the sky or a scraping of slush on the pavements... can I claim?