FlyerTalk Forums - View Single Post - Upgrade policy T&Cs - hotel choosing not to upgrade to suites?
Old Jan 7, 2019 | 1:03 am
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Keyser
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Originally Posted by Kacee
This was just addressed w.r.t. another property in another thread. Properties are not allowed to exclude suites from the upgrade pool. https://www.flyertalk.com/forum/marr...osta-rica.html. The issue is getting Marriott to crack down if you're not Gary Leff and/or don't have David Flueck's direct dial.
i'm sure this won't be the last we hear of something like this....at this point there are 2 properties we know of & unless this is corrected (like marriott cracking down on the jw guanacasta costa rica) there will be many others that follow....

in the other thread there were some posters who thought the sky was falling while others thought people were overreacting....the reality is that this situation falls somewhere in between the 2 reactions....if the properties go unchecked then other properties will try to implement similar policies....if they are corrected then the likelihood of others trying something similar is greatly reduced....
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