Arriving mid February and booked 2 rooms for my family (2 kids aged 11) and my parents. Both on points and I am Platinum member and have 2 double bed garden room booked. I am not expecting any great upgrade since it is busy season but which part of hotel would you recommend I try to ask upgrade for? I know there is Tower rooms on higher floors with great views and the Hale low rises. I was thinking the ground level Hale would have larger lanais and easier access to pools for the kids. I think larger room/balcony to enjoy breakfast or coffee in AM would be my preference rather than a ocean view although I would love both! Any suggestions appreciated or prior upgrade success stories! Thanks