Originally Posted by
golfmad
I sent a note to BA about this via ba.com/contactus on Friday and received a call back from customer services this morning. The lady said she had checked and that the increased charges were nothing to do with BA and were new government imposed taxes/fees.
What collective evidence - if any - do we have to the contrary please? I will take it up with them but at the moment I have nothing to present to them. Thanks
If this is a US trip, I would write to the DOT with a copy of that email and highlighting tha the airline is claiming that there is additional tax due - the airline is in breach of DOT rules in claiming surcharges as being taxes