Originally Posted by
DMSFCA
I gotta say, Amex really is a dream with any kind of claim. I've only had to use it a few times and each time it was an incredbly pleansant experience. Each time I hung up the phone and said aloud "I'm a cusotmer for life."
I don't think it's so much a Chase issue as an issue with all these outsourced benefits. It's more about being able to claim it in their adverising then actually delivering on it.
Agree, it's the CHEAPNESS and unfriendliness of the 3rd party insurance companies.
Chubb handles car renal insurance.
Previous post identifies two other different insurance companies:
"
SO eclaimsline says copyright "AGA Service Company" and claimbenefitservices.com says "Asurion, LLC". makes the administrators who review claim confusing."
Chase is NOT a good bank to work with benefits just like Citi Bank who uses Chubb is also terrible paying out.
Previous posts identified