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Thread: Receipt / folio not being emailed
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Old Jan 5, 2019 | 1:44 pm
  #15  
Herb687
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I wish I had this problem.

I always check out personally to request a printed folio. I do not want folios emailed to me. I ask the front desk not to email me my folio. Yet I always get a folio by email. Worse, I usually get two.

I have no idea what IT programmer thinks it's a good idea to email preliminary folios at 0100 on the day of check out. Don't these people realize that late additions to the bill are pretty common at full-service hotels?
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