Originally Posted by rjs11

So my closed account has taken an unexpected twist... Serve reopened it. "We just wanted to let you know that any disruptions to your American Express Serve® Account have been resolved. We’re sorry for any inconvenience this may have caused." Nothing that has occurred over the past week has made any sense. Instant closure and completely disabled account -> No timeline for return of remaining funds -> Lot's of conflicting information when calling in -> CFPB complaint filed -> Account reopened with an "our bad" explanation.

I just liquidated the remaining balance and will definitely be avoiding Serve going forward.