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Thread: Account fraud / breach: my account compromised, awards taken, etc.
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Old Jan 3, 2019 | 8:49 pm
  #514  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
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Originally Posted by bengggggg
Someone booked a one-way award using my account, just before the flight took off. Talked to the AAdvantage customer service and they took all the details of the incident.

Has this happened to anyone in the forum? What did AA do? Find the guy (his passport number is in the flight info) and see if he did it himself or bought the flight from someone else? Reinstate the miles? Should I try to find the person online? Should I work with an attorney or report him to the FBI cyber crime division?

Thanks in advance for any advise
Make a police report (though it’s not likely the police will actually do anything) and contact AA. ryan182 has given you some other good advice.
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