I thought there was a master thread for Citi extended-warranty questions but I couldn't find it with a search. I bought AirPods on a Citi card (which I still have) back in early 2017. The AirPods are now failing — they won't hold a charge for more than about an hour — and the one-year Apple warranty has expired. Apple is quoting $69/each to replace them, which is only about $20 less than the price for a new pair plus a new charging case.

My understanding is the AirPods should be covered under Citi's extended warranty for about another year. Has anyone filed a similar claim with Citi? I can't find any exemptions that would apply to failing batteries, but it's possible I missed something. I have the repair estimate and a case number from Apple. Thanks.