Originally Posted by
tfly212
I am sure many here travel for business and have to gather receipts...I have found that post merger, particularly for the Marriott properties, it is a total crap shoot whether I get an email copy of my bill. It is also a total crap shoot if the bill is available for download from marriott.com. Has anyone found a way to improve the odds? Chasing them down on the phone is a huge hassle.
Thanks.
In my experience, the only way to guarantee you get a copy of the bill now is to stop by and ask the front desk on your way out. For those properties that send the bill overnight, I find that they will also reliably send a second copy when I check out via the app - but then for those, I already have a copy. For all others, it's either patiently wait a few days for the bill to load online or call and ask for a copy to be sent over. I'd like to say that it's brand specific - but I haven't noticed any consistent pattern to which properties are on top of electronic copies and which aren't.