I am equally fed up chasing stays since the 11th of Dec. Not one stay has posted in my account or my fathers account since then.
I must have sent 20 emails in the last week, along with the hotel emails trying to get the stays posted.

My ambassador has been cc'd in all emails and up until today has not once responded to myself or the hotel emailing her. today she asked the hotel to send over PDF copies of the stays - which were actually in the email trail. Not one response to me either from my ambassador - just a canned response from someone replying on her behalf.

Its a complete mess and i am wondering if its every stay for all guests at hotels moved over to Marsha on the 11th.. seems to be given the number of emails.

I really dont know if its worth relying on marriott in the next 6 months for any stays as they seem to be in a complete mess unable to post any stays properly unless you wait 10 days then send over PDF copies.

shambles