@navylad I don’t begrudge you taking advantage of the deal. But one thing you probably need to see in context is that CX Diamonds fly A LOT to get there. And to get their upgrade passes they fly even more. Way way more than is required to get emerald in any other oneworld program.

So if CX honouring this will truly affect the ability to use their upgrade vouchers, then I think being upset is a valid sentiment.