Originally Posted by daniellam
At best, all I can do is book through a Virtuoso travel agent (
www.virtuoso.com) or through Leading Hotels Leader's Club and hope for an upgrade. (Sometimes I give up and just book the "corporate rate" for the type of suite that I really want to be guaranteed in and not expect an upgrade).
That would be a good approach since you would then have someone with direct ties to the hotels pro-actively working your booking and trying to secure your upgrade vs the amex call center people who forget your name after you hang up.
As I have come to learn, Virtuoso amenities are quite extensive and often better than FHR.