FlyerTalk Forums - View Single Post - British Airways charged me twice but does not know why

Jan 2, 2019 | 9:13 am

#64

JAXBA

Join Date: Mar 2009

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Quote:

Originally Posted by BosEuro

Are the two computer systems (UK vs India) different or is it a matter of experienced customer service representatives?

Different systems? No.

Different understanding of how to handle a non-standard situation? Yes.

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