Originally Posted by
Often1
Neither IB nor AA is obligated to do this and it is IB as the ticketing carrier which will handle the transaction.
I would suggest calling IB immediately. Have the new proposal ready, along with flight numbers, and ask the agent to reissue the tickets. IB may not be particularly helpful here and tell you that you will need to cancel and rebook, but you have lost nothing by asking.
Also worth noting that if the PHX-TUS segments are not convenient, that this is a <2 hour drive and, depending on where you are headed in Tucson, may be even less. Worth considering to avoid a micro-hop + connection.
I appreciate your thoughts. I'll get my act together and call IB -- it looks like they have a US office -- and see where it takes me. If there's a way that they could just rebook without having to wait for the Avios to redeposit, that would be ideal. I'd like to avoid driving PHX-TUS simply because I'm traveling with my four year-old and a 4:30 flight plus another two hours in the car makes a *very* long day, especially given the ridiculous rental car situation at PHX!
Thanks!