FlyerTalk Forums - View Single Post - Citi AA cards: General discussion and PUBLIC online offers (2019-2020)
Old Jan 1, 2019 | 10:15 pm
  #5  
tmiw
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Originally Posted by Happy
Citi does not give instant card number.
Per DoC, it's a possibility for the AA cards. That said, I have no idea what criteria's used to trigger it, assuming it's still possible. And it's not the end of the world to have to wait, either, though it would have been nice to be able to add it to my mobile wallet and begin working towards minimum spend right away.

Originally Posted by Happy
Dont know what "new citi account" you have created - I suppose it is one of the screens ask if you want to get online access... Should not do that because it often creates complication when you actually receive the card, activated it, then you have trouble to "add" it to the "new account" you created.

Wait till you receive the physical card, call to activate it (it is automatic system, but sometimes if you activate it online, system would flag for security block without you even know it - happened on me when I returned to Citi after a long period. Call from the telephone number used on your application to activate the card seems to avoid this potential mess.
Once the card is activated, see if you can link it to the "new account" you have created. If you encounter issue, abandon that "new account" and start the registration anew - but unfortunately you will not be able to use the same userid that has used to create the "new account".

It is the lousy Citi IT that has all sorts of quirks that you just need to learn and deal with them.
Yep, it was part of the screen that let me do balance transfers (if desired), among other options. Since it's my first Citi card, I had no existing account to link it to.

Anyway, that username/password is currently giving me a "unable to process your request at this time" message. I'll wait and see what happens when I get the physical card, I suppose.
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