Originally Posted by
Steve in Olympia
I disagree. Contact the issuer of the disputed money order and ask them (WU or MG) to confirm whether the check has cleared. If it has cleared, ask for a copy of the check---- it will have the BA deposit information on it, and you can use that to get BA to give you credit for the check.
It seems highly unlikely that BofA would have presented the MO for payment, but still say that it's missing from the deposit. Their controls are better than that. More likely the item was lost/misplaced by BofA during internal processing, and MG is showing the item has unpaid. Which doesn't help resolve the deposit discrepancy w/ BofA. Hence, my statement about it only being useful in recovering funds from MG, after fees, ,paperwork, wait, etc. MG and WU have terrible customer service/policies for lost MOs.