FlyerTalk Forums - View Single Post - Passport/Visa not valid message for tomorrow’s flight - help
Old Jan 1, 2019 | 6:01 am
  #6  
travelhappypair
 
Join Date: Mar 2012
Posts: 98
Well we are now sat in the lounge at EDI. When we went to the desk the check in agent asked for our visas for KL - I explained that as UK passport holders we don’t need them. She then said our passports weren’t valid so I pointed out they were newly issued in October she said the computer said they were due to expire in May. She then said we should have updated the details which I had done on our BA profiles but apparently these hadn’t transferred across to their system so I asked her to enter the passport details she had in her hand and that seemed to work. Surely BA have a system that can deal with people renewing their passports?
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