The mention of concierge came in a different e-mail for me - the one that informed me about the free cat 1-7 night (Subj: You Earned It - Enjoy a Night on Us).
Congratulations on staying 60 qualifying nights this year. We think that's something to celebrate, so enjoy these rewards to help you get the most out of your future travel.

• One free night in any Category 1-7 Hyatt hotel or resort (valid for 180 days from issuance)
• Four suite upgrade awards valid through February 29, 2020 when paying an eligible rate or redeeming points for a free night award
• Access to a dedicated My Hyatt Concierge for reservations and personalized service - they'll be reaching out shortly
• The ability to maintain Globalist status after 55 qualifying nights each subsequent year