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Thread: Difference pure award booking vs. upgrade - class O ??? Any trick ?
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Old Jan 1, 2019 | 1:14 am
  #14  
chris63
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Originally Posted by vantage03


We’re getting a bit OT here (not sure if worth splitting off?), but I also find it odd that as an LH HON I get more proactive ‘surprise and delight’ communication, gifts, on-board surprises etc from LX Core Customer Care than I do from LH..! I barely hear from LH at all unless they’re sending out more diaries..?
Yes, LX core customer care team is good, particularly the LX Staff.

My LH PA is specifically tasked to look after me.

Not more of those diaries...... please....
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